Shipping policy

Payment and Shipping

The following conditions apply:

We ship goods worldwide.

Shipping costs (including statutory VAT)

Domestic deliveries (Germany):

We calculate shipping costs based on the order value (gross merchandise value):

Deliveries within Germany, Helgoland (Germany):

up to an order value of €48.99: €4.90

from an order value of €49.00: free shipping


From an order value of €49.00 we deliver free of shipping costs.

International deliveries:

We calculate international shipping costs based on the order value (gross merchandise value):

Additional taxes and customs duties may apply for countries outside the EU. Please inform yourself before purchasing. Shipping costs for international deliveries are structured as follows:

Zone 1

Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic

up to an order value of €49.99: €9.90

from an order value of €50.00: €5.90

from an order value of €100.00: free shipping


Zone 1a

Liechtenstein, Switzerland, United Kingdom

up to an order value of €49.99: €14.90

from an order value of €50.00: €9.90

from an order value of €200.00: free shipping


Zone 2

Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City

up to an order value of €49.99: €9.90

from an order value of €50.00: €5.90


Zone 3

Albania, Bosnia and Herzegovina, Bulgaria, Faroe Islands, Greenland, Estonia, Finland, Greece incl. Mount Athos, Ireland, Iceland, Croatia, Latvia, Lithuania, Malta, North Macedonia, Republic of Moldova, Montenegro, Norway, Portugal, Azores, Madeira, Romania, Serbia, Ukraine, Belarus, Republic of Cyprus

up to an order value of €59.99: €11.90

from an order value of €60.00: €7.90

from an order value of €200.00: free shipping


Zone 4

Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, "Palestinian Territories", Russian Federation, Syria, Tunisia, Turkey

flat rate €30.90

Zone 5

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, People's Republic of China (excluding Hong Kong, Taiwan), India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, North Korea, South Korea, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Kingdom of Saudi Arabia, Republic of Singapore, Sri Lanka, Tajikistan, Taiwan, Thailand, Turkmenistan, Uzbekistan, United Arab Emirates, United States of America, Vietnam

flat rate €37.90

Zone 6

Angola, Antigua and Barbuda, Equatorial Guinea, Argentina, Ethiopia, Australia, Heard and McDonald Islands, Lord Howe Islands, Norfolk Island, Tasmania, Christmas Island, Cocos (Keeling) Islands, Bahamas, Barbados, Belize, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Chile, Cook Islands, Costa Rica, Côte d’Ivoire, Dominica, Dominican Republic, Ecuador, El Salvador, Eritrea, Fiji, French Guiana, French Polynesia, Guadeloupe, Martinique, Mayotte, New Caledonia, Réunion, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Wallis and Futuna, Gabon, Gambia, Ghana, Grenada, Anguilla, Ascension, Bermuda, Falkland Islands, Virgin Islands, Cayman Islands, Montserrat, Pitcairn Islands, Saint Helena, Tristan da Cunha, Turks and Caicos Islands, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Cameroon, Cape Verde, Kenya, Kiribati, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Cuba, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Mauritania, Mauritius, "Micronesia (Federated States of Micronesia)", Mozambique, Namibia, Nauru, New Zealand, Niue, Tokelau, Nicaragua, Aruba, Bonaire, Curaçao, Saba, Sint Eustatius, Sint Maarten, Niger, Nigeria, Northern Mariana Islands, Palau, Panama, Paraguay, Peru, Rwanda, Solomon Islands, Zambia, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Zimbabwe, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, South Africa, Sudan, South Sudan, Suriname, Eswatini, Tanzania, Togo, Tonga, Trinidad and Tobago, Chad, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Central African Republic, Somalia

flat rate €45.90

Delivery Times

Unless otherwise specified in the respective offer, delivery within Germany takes 3–5 days, and international deliveries take 5–7 days after conclusion of the contract (or after your payment instruction in the case of advance payment).
Please note that no deliveries are made on Sundays or public holidays.
If you order items with different delivery times, we will ship them in one combined shipment unless otherwise agreed. In this case, the delivery time is determined by the item with the longest delivery time in your order.

Accepted Payment Methods

- Prepayment via bank transfer
- PayPal payment
- PayPal Express payment
- PayPal payment (credit card, direct debit, possibly invoice)
- Amazon Payments
- Google Pay
- Shopify Payments


Our Bank Details:

Account holder: Knitido Europe GmbH
Bank: Deutsche Bank
IBAN: DE72100700240702994500
SWIFT/BIC: DEUTDEDBBER


If you have any questions, you will find our contact details in the legal notice.