What if the Christmas gift wasn't quite right after all...?
Don't worry—here's how you can still request a return.
Returns
Orders placed in December have a 4-week return window (excluding sale items).
To request a return, simply send us a quick email at info@knitido.de and we’ll send you a return label as soon as possible.
Availability and Support
Our phone lines are closed during the holidays.
However, you can email us at info@knitido.de or leave a voicemail at +49 30 66409300. We’ll address your request as soon as possible.